A quick solution to enhance customer service and analytical data bringing in multiple team, automating both small scale as well as large scale firms.


For both small-scale enterprises as well as large-scale firms, Salesforce is no less than a blessing and more so for the SMEs. With no infrastructure to buy, setup or to manage and all that is being required is to simply log-in and more and get started with the work. Can there really be a better way to run an organization? This innovative approach to work with Salesforce has already benefited a myriad of companies and many more are keen on integrating this CRM solution, which can be accessed entirely over the internet, in order to offer a better work environment for their employees.

Here we present the reasons why integrating Salesforce will make a big difference to your enterprise:

  • Desktop Integration
  • Customer Contract Management
  • Opportunity and Pipeline Management
  • Task/Activity Management
  • Partner Relationship Management

Features and Benefits

Better Communication

Usually, customers have a single, main point of contact, but at times this contact may not be available And due to which the customers are forced to work with someone new who is not familiar with their unique preferences. However, Salesforce allows all employees to have access to the same customer data which makes it possible for any employee to provide the same high level of service.

Enhanced Informational Organization

Everything that your customers do and every interaction they have with your enterprise should be identified,documented and recorded. This advanced organizational technology allows you to accurately quantify & categorize the customer data for any future references, while also making the data available across all the departments.

Automate everyday tasks

By automating everyday tasks with Salesforce, employees are able to focus more on closing the leads & resolving customer pain points. Other smaller tasks like filling out forms, sending reports and addressing legal issues, can instead be done by an automated solution like Salesforce.

Enhanced Analytical Data & Reporting

A CRM solution as Salesforce eliminates all possibility of miscalculated data. It stores all the information at one place, which results in an enhanced analyzing of data as a whole. With Salesforce being integrated with different plugins/tools, it also makes better reporting data and this In turn, leads to effective & resourceful decisions.

Enhances Customer Service

Customers prefer a quick solution to their queries sans any delay. Salesforce allows the easily retrieve all available customer activity related to their preferences, past purchases and that could be helpful to find a solution. Thus, thanks to the easy-to-access database of the potential issues, a quick and satisfactory service can be provided.

Brings together multiple teams

When communication is stored automatically, it enables you to view phone call details, emails and calendar in one easy-to-access platform. The same information can even be accessed by multiple teams This way marketing, sales, and customer service executives are able to share valuable client information and attain desired results in their significant arenas.

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Services provided by Target Integration

Specialized Training

We provide comprehensive training of the product before handing it over to you enabling Proper usage and making the best out of the product. Our trainers, who are adept in the arena of Salesforce and its offerings, divide chunk training content into the bite-sized pieces: one module per product or service, thus makes it easier for the learners to grasp. Micro-learning helps our clients process and retain information better and limiting modules to a single topic can prevent cognitive overload.

Reliable Deployment

The software deployment process is a sequence of related activities for installing an already developed application into its target environment and bringing it into an executing state. Thus, at Target Integration, our experienced Salesforce professionals ensure a reliable deployment of your business critical system and make sure that you get the most out of it by using all the features provided by Microsoft. This way, with proper deployment, best-quality results are attained by the client business.

Customization Capabilities

A product is best when it is able to fit your requirements, but when the product is generic you need to modify or customize it so that it suits your business needs. At Target Integration, we endeavor to help our customers in choosing the product and then we tailor it just as they desire and require. More precisely our experienced development team modifies the right product best suited by integrating it with most powerful third-party applications which when combined,enhances your productivity.

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