Get 2x rise in staff efficiency
Don’t keep your customers waiting!
❖ Decrease customer wait time
❖ Increase your employee efficiency
❖ Decrease negative feedback from customers
Target Integration is a provider of queue management systems, globally. This solution helps an organisation in providing timely services. Thereby, building a positive rapport. The queue management solution offers management of long-standing awaiting queues with virtual and linear queuing solutions. It allows the administration of complex queue displays and advanced queue management software to run complete services on-time.
Enterprise Virtual Queue Management System
Efficiently maintain customer streams by design-build solution
Being a Wavetec partner, we provide consulting & implementation services for queue management software. We can develop assorted queuing workflows for your queuing needs. This QMS has multi-branch & multi-region enterprise solutions. With our training sessions, you will be able to understand exactly how to allow your customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App.
❖ Foretells standing times accurately to target timely response.
❖ Empowers you to do customisations for your settings
❖ Integrations are available for various platforms.
❖ Predictive Analysis & Customer Journey Mapping
❖ Presents performance insights through reports and dashboards
❖ Enables you to interlace waiting for customers with digital signage
❖ Build your own solution-choose from primary and optional features
Mobile Queuing System| Service Partner know-it-all
Get a service provider for a mobile-based revolutionary app
Advancing queueing solution with Wavetec’s queuing app – Mobile-Q. Learn from our queue management system consultants on how ‘take-a ticket solution’ eliminates jammed service areas. We can turnkey custom queue management solutions for your customers to choose their nearest branch and take a ticket via a simple real-time mobile app. They can join when it’s their turn instead of standing long hours waiting in a queue.
❖ Ticket numbers assignment using a smartphone
❖ Navigations & directions details for the nearest branch
❖ Get alerts on your app for your turn!
❖ Schedule or book online appointments
❖ Receive SMS / Text Message notifications
Important Gains of Electronic Queue Management System
Decreases customer wait time and service time by 50%
Boosts Customer Satisfaction by 30%
Omits unpredictable and chaotic queuing
Assures seamless customer journey & experience
Optimizes Staff Performance & Productivity
Centrally controllable, monitored and easy to use
Seamlessly blends all segments of your QMS
Measures KPIs and accelerates operational productivity
Target Integration Advantages
✓ Authorised Partner & End to End Turnkey Solution Provider
✓ Experienced consultants for Customisable workflows and scalable systems
✓ Globally provides software consultancy services for CRM/ ERP solutions
✓ Global Support and Base with a certified team of professionals
✓ Vivid software integration support with existing systems
✓ Get consultancy, implementation, training and support aid under a single roof