Provide top notch customer service with Zoho Desk

 A platform that enables you to create more meaningful, personal and productive relationships with customers.

Zoho Desk

Your own context-aware help desk software by Zoho to help you focus better on your customers. It covers all the bases from increasing your productivity to the core of your customer service effort. Zoho Desk is designed to meet the demands of both small businesses and large companies. With Zoho Desk, companies can create knowledge bases that contain all the answers to commonly asked questions and issues related to their products and services.

Why should you choose?

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Increased Agent’s Productivity
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials
  • Knowledge Base and Forums

Want to see a live demo? Contact Us today

Features and Benefits

Help Customers Better

 No matter which channel customers use, all support queries are converted into tickets in one place. From this single dashboard, you can prioritize and assign the tickets. So close tickets and open happiness for your customers.

Make Better Decisions

With Zoho Desk’s Customer Satisfaction Survey get customer feedback to measure your support performance . And also have a complete overview of your support with drill-down tools to get to the root. 

Comprehensive insights

Zoho Desk provides a complete overview of everything keeping track of all activities, choices, preferences etc. The centralized database which is hosted on cloud leads to more automated and streamlined process in business.

Multi-Channel Support

Zoho Desk provides multi-channel support and lets you connect with potential clients and leads on email, phone, chat, through social media. With the Zoho Desk app for iOS and Android, your agents can catch up, collaborate and provide top-notch customer support.

Integrate to new heights

Zoho Desk is a stand-alone customer service product by Zoho. But if you want extra then, it can be customized, the way you want it. You can integrate Zoho Desk with a range of business tools and third-party apps. It can also be easily integrated with Google apps.

Work as One Team

With Zoho Desk work better as a team, as it brings different departments together and with a unified workforce you can optimize your productivity at a much better level.  Moreover, identify the right trends and patterns in your team’s efforts, make improvements, and inspire better performance.

Specialized Training

Target Integration is the biggest reseller of Zoho services in Northern India. We provide comprehensive training of the product before handing it over to you so you make best out of the product. Our trainers divide chunk training content into bite-sized pieces: one module per product or service. As, Micro-learning helps our clients process and retain information better, and limiting modules to a single topic can prevent cognitive overload.

Customization Capabilities

A product is best when it fits your requirement, but when the product is generic you need to modify it for yourself. We help our customers to choose and then tailor the product like they want. More precisely our experienced development team can modify the product best to your advantages by integrating it with more powerful third party applications which when combined in the right way can enhance your productivity.

Reliable Deployment

Software deployment process is a sequence of related activities for installing an already developed application into its target environment, and bringing it into an executing state. Our experienced team ensures a reliable deployment of your business critical system and makes sure you get the most out of it by using all the features provided by Zoho.

Focus better on your Customers with Zoho Desk

What do our customers say?

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