How to Create Email Alerts to Non-Zoho CRM Recipients

In Zoho CRM you can send automated emails as well as manual e-mail alerts to additional recipients who are not in the CRM contact list or user List. Follow the following steps to add additional recipients;

  • Go to “Setup”  click “Workflows Rules” click  “Create Rule”.

  • Under “Email Alerts”
  • Enter the email addresses separated by a comma under “Additional Recipients”.

  • Click “Save”.