{"id":63467,"date":"2026-09-25T10:00:00","date_gmt":"2026-09-25T10:00:00","guid":{"rendered":"https:\/\/www.targetintegration.com\/?p=63467"},"modified":"2026-09-24T13:20:56","modified_gmt":"2026-09-24T13:20:56","slug":"odoo-20-20-of-the-best-new-features-you-need-to-know-about","status":"publish","type":"post","link":"https:\/\/www.targetintegration.com\/en_ie\/odoo-20-20-of-the-best-new-features-you-need-to-know-about\/","title":{"rendered":"Odoo 20: 20 of the Best New Features You Need to Know About"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Odoo 20 has arrived, bringing a major focus on AI, automation, usability and smarter ways of managing everyday business processes.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest release introduces improvements across CRM, Sales, Inventory, Manufacturing, Accounting, Planning, Website, eCommerce, HR and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But rather than giving you a huge list of every update, we have picked out <strong>20 features from Odoo 20 that stand out for businesses looking to get more from their ERP.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is what caught our attention.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. AI Agents Can Automate Entire Processes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One of the biggest changes in Odoo 20 is the increased role of AI agents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of simply asking AI a question, businesses can create agents that perform actions based on defined instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, an agent can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitor incoming emails<\/li>\n\n\n\n<li>Create sales orders<\/li>\n\n\n\n<li>Send customer confirmations<\/li>\n\n\n\n<li>Flag orders for review<\/li>\n\n\n\n<li>Assign leads<\/li>\n\n\n\n<li>Create projects and tasks<\/li>\n\n\n\n<li>Alert teams when stock is running low<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This moves AI beyond generating information and towards <strong>actually carrying out business processes<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. A New Look and Feel Across Odoo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 introduces a cleaner, more modern interface.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The layout has been simplified, unnecessary visual clutter has been reduced and information is easier to find.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo has also refreshed icons, tags and status displays to create a more consistent experience across the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It might sound like a small change, but usability matters when hundreds of employees are using an ERP every day.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. More Powerful Lead Generation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 expands the ways businesses can generate leads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can search Odoo&#8217;s directory of more than <strong>580 million entities<\/strong>, target specific segments and locations, and generate the number of leads they need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses can also generate leads through website visitor IP detection, Outlook or Gmail connections and scanned business cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That gives sales teams more ways to turn potential prospects into opportunities.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Easier Management of Multiple Sales Pipelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses with different sales teams can now switch between pipelines more easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">New leads can automatically default to the relevant sales team, helping ensure opportunities end up in the right place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For growing businesses with different territories, products or sales functions, this can make CRM management much easier.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Smarter Sales Quotation Templates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 adds more flexibility to quotations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sales teams can use saved quotation templates, add reusable sections and include additional information such as unit costs and margins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taxes can also be included or excluded from the total price depending on the quotation requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The result is less repetitive work when creating standard customer proposals.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. AI-Assisted Vendor Negotiation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Procurement teams can now ask AI to analyse purchasing information and identify potential opportunities for vendor renegotiation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The agent can review recent and historical purchase data and suggest suppliers worth discussing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a good example of how AI can help teams make use of the data already sitting inside their ERP.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Smarter Stock Replenishment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20&#8217;s replenishment tools can calculate minimum and maximum stock rules based on a desired number of days and recent sales activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system can use the last 30 days of sales to help determine appropriate stock levels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For businesses managing large inventories, this can support more informed purchasing and reduce the need to manually calculate replenishment requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Vendor Quality Ratings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 makes it easier to assess supplier performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses can view a vendor quality score based on previous orders, giving purchasing teams another way to assess supplier performance before placing orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That information can become particularly useful when comparing suppliers or reviewing purchasing decisions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Better Allocation of Reserved Stock<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When stock has already been reserved for a customer order, Odoo 20 makes it easier to allocate that stock correctly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new allocation report provides visibility into orders waiting for incoming stock and allows users to reserve stock with a single click.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can give warehouse and sales teams greater visibility over what stock is committed and where it needs to go.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Continuous Production Improvements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Manufacturing gets several useful updates in Odoo 20.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With continuous production, operators can register produced quantities directly from work orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once production is registered, the next blocked work order can automatically be released, allowing production to continue without waiting for the entire manufacturing order to finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For manufacturers, that can help keep production moving through connected stages.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Improved Manufacturing Planning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 adds more flexibility to production planning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Gantt view allows manufacturing orders to be viewed and manually rescheduled, with the option to manage whether buffers are maintained when subsequent operations are pushed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new Kanban view also allows users to drag and drop work between centres and adjust priorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Status and colour indicators make it easier to see what is late and what needs attention today.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Smarter Timesheet Tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 introduces a timesheet assistant that can suggest time entries based on device activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can help teams avoid situations where work is completed but never recorded on the correct project or task.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For project-based businesses, accurate time recording can have a direct impact on billing, project profitability and resource planning.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Field Service and Planning Work Together<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Field service is now integrated into the Planning app.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses can schedule interventions using drag and drop, while Odoo accounts for travel time automatically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The map view also provides visibility into the crew&#8217;s live location as they move between customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This creates a more connected approach to managing mobile teams.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Odoo Can Work Offline<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Another particularly practical update is offline functionality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 can function without an internet connection, allowing users to view records, edit information and create new records while offline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the connection returns, the information synchronises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For field workers, warehouse teams and others who may not always have reliable connectivity, this can make a significant difference.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. More Connected Communication<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 brings more communication tools together in one place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses can use direct chats, channels, video calls, AI, Live Chat and WhatsApp.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Video calls can also be recorded and automatically transcribed, with users able to jump directly to a specific point in the recording by selecting the relevant transcript line.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That can make conversations easier to record, revisit and share.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">16. AI-Powered Accounting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI is also making its way further into Odoo Accounting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can ask the accounting AI agent questions about areas such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receivables<\/li>\n\n\n\n<li>Gross profit<\/li>\n\n\n\n<li>Cash flow<\/li>\n\n\n\n<li>Unpaid invoices<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The AI retrieves the relevant figures from accounting reports.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 can also use AI to investigate potential bank reconciliation errors and provide a summary with recommendations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For finance teams, this could make it easier to get answers from financial data without manually searching through multiple reports.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">17. Pay Suppliers Directly From Odoo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 also makes supplier payments more directly accessible from Accounting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of exporting payment files and uploading them separately to a bank portal, users can initiate payments directly from the bill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses can also select multiple bills and pay them in bulk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This creates another example of Odoo bringing previously separate steps into the same workflow.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">18. AI Can Build Marketing Campaigns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Marketing Automation gets an AI boost in Odoo 20.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can build campaigns from scratch, start from a template or ask AI to create the campaign.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once created, users can customise the campaign with delays, multiple paths and additional options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For marketing teams, this can reduce the time needed to build and configure campaigns.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">19. Create Website Pages With AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Website creation also becomes more AI-driven.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can describe the page they want and Odoo can generate it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI can also help create website promotions, events and products, while generating custom snippets when the existing building blocks do not meet the requirement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo also includes AI-assisted tools for changing copy, translating text and optimising SEO titles, keywords and descriptions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">20. eCommerce Gets a Series of Practical Improvements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 introduces several eCommerce improvements, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pickup point filtering by country<\/li>\n\n\n\n<li>Product ribbons<\/li>\n\n\n\n<li>Comparison pricing<\/li>\n\n\n\n<li>Secondary product images<\/li>\n\n\n\n<li>Product variant thumbnails<\/li>\n\n\n\n<li>Checkout progress bars<\/li>\n\n\n\n<li>Preferred delivery dates<\/li>\n\n\n\n<li>Customer-initiated returns<\/li>\n\n\n\n<li>Downloadable return labels<\/li>\n\n\n\n<li>Pay on invoice<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These changes focus heavily on improving the online buying experience while giving businesses more flexibility in how they manage orders and fulfilment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">What Stands Out About Odoo 20?<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Looking across these updates, one thing is clear.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AI is becoming much more deeply embedded into Odoo.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is no longer simply about using AI to generate text or answer questions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 20 is using AI to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage workflows<\/li>\n\n\n\n<li>Analyse purchasing data<\/li>\n\n\n\n<li>Support accounting<\/li>\n\n\n\n<li>Generate marketing campaigns<\/li>\n\n\n\n<li>Build website content<\/li>\n\n\n\n<li>Analyse business information<\/li>\n\n\n\n<li>Identify potential issues<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, Odoo continues to improve the core ERP experience across manufacturing, inventory, sales, accounting, planning, field service and eCommerce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That combination is what makes Odoo 20 particularly interesting for businesses considering their next ERP investment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">What Does Odoo 20 Mean for Your Business?<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The important question is not simply <strong>&#8220;What&#8217;s new in Odoo 20?&#8221;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8220;Which of these improvements could actually make a difference to our business?&#8221;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A manufacturer may be more interested in continuous production and smarter planning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A distributor may benefit more from replenishment, allocation and purchasing improvements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A service business could make greater use of Planning, Field Service and timesheet improvements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And almost every business can potentially benefit from the increasing role of AI across the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Target Integration<\/strong>, we help businesses understand how Odoo can fit around their existing processes and where the latest capabilities can deliver practical value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have been working with Odoo for more than 15 years, from its early Tiny ERP days through to the latest releases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you&#8217;re considering Odoo 20, upgrading from an earlier version, or wondering what the latest release could mean for your business, <a href=\"https:\/\/bookings.cloud.microsoft\/book\/FreeConsultationFromSharePointExperts@targetintegration.com\/?ismsaljsauthenabled=true\" data-type=\"link\" data-id=\"https:\/\/bookings.cloud.microsoft\/book\/FreeConsultationFromSharePointExperts@targetintegration.com\/?ismsaljsauthenabled=true\">speak to our team<\/a>.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Odoo 20 has arrived, bringing a major focus on AI, automation, usability and smarter ways of managing&#8230;<\/p>","protected":false},"author":5,"featured_media":63468,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[398,16,13,103],"tags":[1319,18,614,117,1318,1316,1317,277,1253,1321,69,564,30,1320,233,1122,899,902,565,83],"class_list":["post-63467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-article","category-blog","category-odoo","tag-ai-agents","tag-digital-transformation","tag-erp-software","tag-manufacturing-erp","tag-odoo-20","tag-odoo-20-features","tag-odoo-20-release","tag-odoo-accounting","tag-odoo-ai","tag-odoo-automation","tag-odoo-crm","tag-odoo-ecommerce","tag-odoo-erp","tag-odoo-field-service","tag-odoo-gold-partner","tag-odoo-inventory","tag-odoo-manufacturing","tag-odoo-sales","tag-odoo-website","tag-target-integration"],"acf":[],"yoast_head":"<!-- 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