\n<\/strong>Medik8<\/p>\n
SERVICES PRODUCTS INDUSTRY Medik8’s previous Odoo implementation had been heavily customised, resulting in technical instability, inconsistent user experience, and fragmented workflows. The organisation faced several challenges:<\/p>\n Medik8\u2019s team lacked training in Odoo’s accounting module, leading to underutilisation and manual workarounds. Financial operations such as reconciliation and invoicing were labour-intensive and error-prone.<\/p>\n The existing warehouse and manufacturing modules lacked configuration and usability. Operators struggled with complex screens and poor visibility, leading to production delays and inventory mismatches.<\/p>\n Sales and procurement teams were overly dependent on the finance department due to missing workflows and approval hierarchies, slowing down order creation and approval processes.<\/p>\n High-volume e-commerce platforms like Shopify and Amazon were integrated via unstable third-party connectors. These connectors were unable to process large order volumes, severely impacting fulfilment, especially during peak periods like Black Friday<\/p>\n To overcome these operational inefficiencies, Medik8 engaged Target Integration for a structured Odoo reimplementation, focused on reconfiguring rather than customising the system. This involved aligning Odoo\u2019s standard functionality with Medik8\u2019s workflows, upgrading third-party integrations, and empowering internal teams through training.<\/p>\n The implementation strategy followed a phased, business-prioritised roadmap. Key components included:<\/p>\n A highlight of the solution was the e-commerce integration overhaul<\/strong>, where existing limitations in order processing speed and reliability were dramatically improved. Post-fix, Shopify handled:<\/p>\n 40,000 orders during Black Friday week<\/strong><\/p>\n<\/li>\n 2,000 orders per hour<\/strong>, up from a previous cap of 200 orders per hour<\/p>\n<\/li>\n<\/ul>\n This scalability was made possible by identifying and resolving deep code-level issues in the connectors and aligning data flow with warehouse capacity and order fulfilment cycles.<\/p>\n Following implementation, Medik8 realised significant performance and operational improvements:<\/p>\n
\n<\/strong>Reimplementation, Integration, optomisation, training, support<\/p>\n
\n<\/strong>Odoo<\/p>\n
\n<\/strong>Skincare Manufacturing and Distribution<\/p>\nThe Challenge<\/h2>\n
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<\/p>\nLack of Accounting Training<\/h4>\n
Inefficient Warehouse & Stock Management<\/h4>\n
Overreliance on Finance Team for Sales and Purchasing<\/h4>\n
Disconnected E-commerce Order Flow<\/h4>\n
The Solution<\/h2>\n
Design and Implementation<\/h4>\n
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Spotlight Features<\/h4>\n
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<\/p>\nThe benefits<\/h2>\n