{"id":62463,"date":"2022-12-06T00:00:00","date_gmt":"2022-12-06T00:00:00","guid":{"rendered":"https:\/\/www.targetintegration.com\/case-study\/how-kb-combustion-streamlined-its-process-to-manage-everything-in-one-place\/"},"modified":"2022-12-06T00:00:00","modified_gmt":"2022-12-06T00:00:00","slug":"how-kb-combustion-streamlined-its-process-to-manage-everything-in-one-place","status":"publish","type":"case-study","link":"https:\/\/www.targetintegration.com\/en_gb\/case-study\/how-kb-combustion-streamlined-its-process-to-manage-everything-in-one-place\/","title":{"rendered":"KB Combustion streamlines its process to manage everything in one place"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>Established in 1975, Dublin-based KB Combustion has made a name for itself as a successful supplier, installer, and servicer of boiler process plants and combustion equipment. Many of Ireland&#8217;s top institutions and businesses rely on them to keep their equipment in working order.<\/p>\n<p>KB Combustion\u2019s focus on delivering consistent quality and service levels is reflected in the fact that some of their customers have stayed with them for over 45 years. Their tailored service agreements include everything from routine burner maintenance to complete plant upkeep.<\/p>\n<p><strong>CLIENT<br \/>\n<\/strong>KB Combustion<\/p>\n<p><strong>SERVICES<\/strong><br \/>\nConsultation, Implementation, Training, Data Migration<\/p>\n<p><strong>PRODUCTS<br \/>\n<\/strong>Odoo ERP<\/p>\n<p><strong>INDUSTRY<\/strong><br \/>\nSupply &amp; Servicing<\/p>\n<h2>Challenge<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/12\/hytrewdds.jpg\" sizes=\"auto, (max-width: 368px) 100vw, 368px\" srcset=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/12\/hytrewdds.jpg 368w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/12\/hytrewdds-192x300.jpg 192w\" alt=\"\" width=\"368\" height=\"575\" \/><\/p>\n<h4>Impact of delayed payments on cash flow<\/h4>\n<p>Most existing documentation, including timesheets and reports, was paper based, meaning it all then needed to be scanned. After a job was completed, it could take three or four weeks to process the relevant documentation before a client could be invoiced.\u00a0 These delays resulted in a negative impact on the Companys&#8217; cash flow. Roy explains<\/p>\n<p><em>&#8220;There was a lot of processing that went into getting the information. It just wasn&#8217;t helping our cash flow, and it was all hinging on me having the time to actually do all that.&#8221;<\/em><\/p>\n<h4>Repeated data entry across multiple applications<\/h4>\n<p>When KB Combustion first approached<strong><a href=\"https:\/\/www.targetintegration.com\/en_gb\/\"> Target Integration<\/a><\/strong> (TI), they were using several different applications in their project management &#8211; one for ticket creation and the recording of requirements or issues, another for field service engineers to create and complete their worksheets and a third for asset management.<\/p>\n<h4>Limitations of e-commerce website<\/h4>\n<p>The company\u2019s final challenge revolved around the limitations of their existing e-commerce website.\u00a0 KB Combustion was unable to update product information to display stock levels or to provide their customers with quotations for high-end items.\u00a0 This led to difficulties in keeping track of client information, resulting in lost or missed sales opportunities.<\/p>\n<h2>Solutions<\/h2>\n<p>Whilst KB Combustion were aware of <strong><a href=\"https:\/\/www.targetintegration.com\/en_gb\/products\/odoo-erp-implementation-services\/\">Odoo<\/a> <\/strong>and its potential to address all their current challenges, they did not have the technical expertise or resource in-house to implement it as a solution themselves. They needed an Odoo specialist or partner who could help them achieve their goals, and found Target Integration. As Roy explained:<\/p>\n<p><i>&#8220;I actually came across Odoo &#8211; what appealed to me was the integrated nature where that, if you updated one key bit of information, it updated everything rather than having to go to separate apps.&#8221;\u00a0 <\/i><\/p>\n<p>Their initial step was to generate and categorise the assets in their asset management system, after which they repeated the process by entering identical information in two other applications: Job Pro and Fast Field.<\/p>\n<p>TI recommended Odoo&#8217;s Project application to streamline both asset management and field service tasks, allowing KB Combustion to manage everything in one place. Additionally, TI proposed CRM, Sales and Purchase &amp; Inventory modules as a solution to simplify the entire team&#8217;s work, by allowing them to view their inventory levels, issue purchase orders, and easily identify, follow up and manage leads and opportunities.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-683x1024.jpg\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" srcset=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-683x1024.jpg 683w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-200x300.jpg 200w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-768x1152.jpg 768w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-1024x1536.jpg 1024w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-1365x2048.jpg 1365w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-1920x2880.jpg 1920w, https:\/\/targetintegration.com\/wp-content\/uploads\/2021\/06\/light-bulb-made-from-yellow-paper-ball-1-scaled.jpg 1707w\" alt=\"\" width=\"683\" height=\"1024\" \/><\/p>\n<h2>Result<\/h2>\n<p>The <strong><a href=\"https:\/\/www.targetintegration.com\/en_gb\/products\/odoo-erp-implementation-services\/\">Odoo ERP<\/a><\/strong> and modular apps improved and increased the capability of Roy Birney&#8217;s business operations. KB Combustion was able to ensure a culture of internal cooperation, and simplify numerous business processes \u2013 in particular, removing the need for repeated data entry across multiple systems.\u00a0 Following implementation, the business enjoyed a seamless transition, through the removal of previously time-consuming admin tasks and processes, and as a result, KB Combustion benefited from higher productivity across the organisation.\u00a0 Roy concluded:<\/p>\n<p><i>\u201cWe achieved what we wanted by having all the skills within Target Integration. So ultimately, the goal was to build a business, team, a bigger company, and more customers. Where we were previously with the volume of admin, it just made scaling up daunting. But <\/i><i>yeah<\/i><i>, with Target Integration, we could go live in a very short period.\u201d<\/i><\/p>\n<p><a href=\"https:\/\/www.targetintegration.com\/en_gb\/contact-us\/\"><br \/>\nEnquire now<br \/>\n<\/a><\/p>\n<h2>Successful Implementation of Odoo for KB Combustion<\/h2>\n<article>We owe our achievements to the exceptional skills and expertise of the team at Target Integration. Their comprehensive support enabled us to build a more substantial business, expand our team, grow into a larger company, and attract more customers. Previously, the sheer volume of administrative tasks made scaling up seems\u2026<a href=\"https:\/\/www.targetintegration.com\/en_gb\/testimonial\/roy-birney\/\">Read more<\/a><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2023\/06\/1516939093831-150x150.jpg\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" srcset=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2023\/06\/1516939093831-150x150.jpg 150w, https:\/\/targetintegration.com\/wp-content\/uploads\/2023\/06\/1516939093831-300x300.jpg 300w, https:\/\/targetintegration.com\/wp-content\/uploads\/2023\/06\/1516939093831.jpg 337w\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<h3>Roy Birney<\/h3>\n<p>Directory, KB Combustion<\/p>\n<\/article>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"client":[1215],"industry":[1195],"class_list":["post-62463","case-study","type-case-study","status-publish","hentry","client-kb-combustion","industry-wholesale-distribution"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KB Combustion streamlines its process to manage everything in one place - Target Integration<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.targetintegration.com\/en_gb\/case-study\/how-kb-combustion-streamlined-its-process-to-manage-everything-in-one-place\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KB Combustion streamlines its process to manage everything in one place - Target Integration\" \/>\n<meta property=\"og:description\" content=\"Overview Established in 1975, Dublin-based KB Combustion has made a name for itself as a successful supplier, installer, and servicer of boiler process plants and combustion equipment. 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