Vtiger vs Salesforce: Which is the Right CRM choice for you?

May 12, 2015

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[vc_row][vc_column][vc_column_text]Vtiger CRM: Available in both open and closed source version, Vtiger customer relationship management software is an easily customizable software. Salesforce CRM: Salesforce CRM is one of the main products of the company Salesforce. It provides CRM to all sizes of business enterprises. Vtiger vs Salesforce: The table below highlights the main differences between Vtiger and Salesforce CRM.

Basics Vtiger CRM Salesforce.com Salesforce.com
Sales Cloud Service Cloud
Edition Standard Professional Enterprise Professional Enterprise
Accounts Yes Yes Yes Yes Yes
Contacts Yes Yes Yes Yes Yes
Chat Yes Yes Yes Yes Yes
Email Yes Yes Yes Yes Yes
Mass Email Yes Yes Yes Yes Yes
Workflows Yes Yes Yes Yes Yes
Mobile Yes Yes Yes Yes Yes
Reports Yes Yes Yes Yes Yes
Dashboards Yes Yes Yes Yes Yes
Customizable Layout Yes No Yes Yes Yes
Sales & Marketing
Content Library/Attachments Yes Yes Yes No No
Document Attachments Yes Yes Yes No No
Email Integration Yes Yes Yes No No
Task & Activity Tracking Yes Yes Yes No No
Customizable Sales Process Yes Yes Yes No No
Email Templates Yes Yes Yes No No
Microsoft Mail Merge Yes Yes Yes No No
Opportunity Tracking Yes Yes Yes No No
Campaigns Yes Yes Yes No No
Contract Management Yes Yes Yes No No
Product Tracking Yes Yes Yes No No
Quotes Yes Yes Yes No No
Role Permissions Yes Yes Yes No No
Profiles Yes No Yes No No
Offline Access Yes No Yes No No
Sales Teams Yes No Yes No No
Territory Management Yes No Yes No No
Project Management
Service Module Yes No No No No
Service Contracts Yes No No No No
Projects Yes No No No No
Project Tasks Yes No No No No
Announcements Yes No No No No
Mail Converter Yes No No No No
Project Milestones Yes No No No No
Service
Asset Management Yes No No Yes Yes
Trouble Tickets Yes No No Yes Yes
Auto Email Response Yes No No Yes Yes
Ticket Management Yes No No Yes Yes
Customer Portal1 Yes No No No $125 / CUSTOMER PORTAL ACCOUNT / MONTH
Knowledge Base Yes No No No Yes
Webmail Yes No No Yes Yes
Social Conversations No No No Yes Yes
Email Integration Yes No No Yes Yes

Find the right CRM for your business based on what it has to offer![/vc_column_text][/vc_column][/vc_row]