Software Sales Account Manager

Target Integration Ireland is looking for Sales Representative for their IT Products and services achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services.

CORE FUNCTIONS

  • Personally contacts and secures new business accounts/customers.
  • Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
  • Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Department: Sales & Marketing
Project Location(s): Dublin, Ireland

Responsibilities

  • Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
  • Makes telephone calls and in-person visits and presentations to existing and prospective customers. If you are scared of making phone calls this role may not be for you.
  • Researches sources for developing prospective customers and for information to determine their potential.
  • Develops clear and effective written proposals/quotations for current and prospective customers.
  • Expedites the resolution of customer problems and complaints while demonstrating IT services.
  • Coordinates sales effort with marketing, sales management, accounting and technical service groups.
  • Learning about how products and services work. You should not be scared of computer software and someone with knowledge and experience.
  • Learning about the industry sector in question
  • Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications
  • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
  • Analyses the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.
  • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
  • Providing support to customers, offering clear advice and solutions wherever possible
  • Attending industry events
  • Keeping abreast of constantly changing software and web trends
  • Developing effective sales plans utilising sales methodology
  • Identifies advantages and compares organization’s products/services
  • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.

Skills/Experience

  • Ideally a third level degree in business or technology or science
  • Some experience with sales will be required, extra preference on IT Sales experience
  • Demonstrated aptitude for problem-solving; ability to determine solutions for customers

Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills.

Key words: Sales, software, IT Sales, Business development

Yes occasionally we have to work with Microsoft technology as well, health of course they have the biggest market share in terms of desktops and then there is DotNetNuke which we can provide and customise for our customers. DotNetNuke, as the name suggests is a Content Management System built in .NET and hence a Microsoft Server is required to host the application.

Last night when I was trying to setup one of our customer’s server to run DotNetNuke; the IIS server started giving 503 Service Unavailable Error. So I decided as the server is fresh, I will remove IIS and reinstall it. Well I removed the role Web Server from Server Manager but when I tried to install the role Web Server again, the role wouldn’t install at all. It will start the installation and go through the process but will then return with the results that the role did not install and I need to restart the server. After doing this for a couple of times, it was Google to the rescue (Google to rescue Microsoft Server??? Yeah smiley). I found this post on Microsoft Technet in which one of the recommendations is to remove the “Windows Process Activation Service” from Features list.

I removed the feature and restarted the computer and then restarted the Web Server Role installation process. When I selected Web Server and Windows Update Server Service in roles, it automatically selected the Windows Process Activation Service which was removed earlier.

The installation completed successfully this time and we now have IIS running perfectly fine.

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