Hello,

I've found that the MailChimp extension for vTiger is one of the MOST productive, important and interesting modules. I installed it for v5.2.1 and followed all the installation and integration instructions. However, when I create campaigns in MailChimp module matching the names of the lists in MailChimp and click "Synchronize with MailChimp", I am getting:


"Record you are trying to access is not found. Go Back"

In the best case, it is synching the contacts from MailChimp into vTiger on some lists/campaigns but not all contacts are synched from MailChimp for the campaign/list. For instance, on lists that are of size 547 contacts, I got only 37 contacts synced and subsequent attempts to re-sync would not do anything.

Please help as I am counting very heavily on maintaining all contacts, unsubscribes, etc inside vTiger for MailChimp.

Thank you for your excellent work and keep up the good work....

Hello screenmates,

Can you share some screenshots etc. Also, is your installation standard or have you customised it at all?

Thanks

Standard installation.

Screenshots attached.

On some campaigns, it synchs partial contacts. On most campaigns, it does not sync at all.

Please ignore this message

Hi Screenmates,

Unfortunately the screenshots don't tell us a lot. Can you turn on debugging in your PHP settings and then try and run the sync and give us the debug log.

Thanks
Rohit

I have a pay-as-you-go account with mailchimp. Did you test this module with vT 5.2.1 for synching the contacts from mailchimp into vT? I have it installed on the server and I have no idea how to turn on debugging in PHP. Is this a config file setting? Which file?

TIA