Do you want to hold on to your existing customers?

Is Customer churn a big problem for your business?

Then checkout our Help Desk Support Solution!!

Help Desk Management

Help Desk Management Application

Creating new customers is important for every business but it is more important to look after existing customers and providing a high level of Customer Support. A Help Desk Management or Trouble Ticket Management Customer Relationship Manager (CRM) from Target Integration can help your "Post Sale Support Team". Some of the features of a Help Desk Management Application are:

  • Help Desk Automation using Trouble Tickets
  • Automated Trouble Tickets creation from E-mail
  • Customer Control Panel for self service
  • Integration with Website
  • Frequently Asked Questions FAQ/Knowledgebase Module for customers/internal staff
  • Emails on ticket updates and ticket close

A Customer Support Module can be used as a repair tracking software or a customer complaint software or a cases software and can be customized as per the needs of an organisation. Contact us to know what fits your particular setup.

About UsLearn about Target Integration

Target Integration provides web based business management applications mainly, CRM & ERP Systems. We specialise in automating your business process using innovative technical solutions. Whether you need a mobile app or warehouse management system we have it all.

We provide cost effective solutions with high quality of service because of our highly specialised staff. Read More

Target IntegrationHQ - Ireland

Unit 7 Tallaght Business Centre
Whitestown Industrial Estate
Tallaght, Dublin D24 RY95
Republic of Ireland

 targetintegration.com

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  +353 1 886 5684

Target IntegrationIndia

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Sector 18
Gurgaon, Haryana 122015
India

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  +91 98117 97554

Target IntegrationUnited Kingdom

 Grosvenor House
11, St Paul's Square
Birmingham B3 1RB
United Kingdom

 targetintegration.co.uktargetintegration.co.uk

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  +44 121 285 5684